Eyetech Group Ltd
The Old Bank
12 West Green
Stokesley
TS9 5BB UK
Tel: +44 (0) 164 271 3185
07000 4 AMIGA
07000 4 26442
Fax: +44 (0) 164 271 3634
Ordering - Outside the European Community
To place an order, or for further details, please write, ring, fax or email us at the address at the top of this page.
We can take Visa, Mastercard/Access, Delta, Switch, Solo, Electron, Building Society cheques & bank drafts, postal orders (goods despatched on receipt of order), and personal/company cheques (goods despatched on cheque clearance - allow up to 7 working days). We even cash on special occasions!
Sorry but we have to make a 3% surcharge on credit card purchases (but not on debit card purchases) as this is fairer than raising the prices for everyone. Unfortunately there is still only a small number of international debit cards which are valid in the UK - Mastercard and Visa are usually best.
For details of current packing, carriage and insurance costs and delivery times please ring, fax, write or email our sales office. If you are in non-EU Europe the rates given in the current price list are a good guide - but please also read the notes below and in UK & EU carriage costs (via the main ordering index).
Non-EU orders
VAT is not applicable. We despatch goods using international registered (insured) mail which minimises the risk of customs duties at your end (this clearly depends on your country of residence. We can obviously give no guarantees but judging by customer feedback you would be unlucky to get caught) and gives a 3-8 day Worldwide service. However the maximum is 2Kg weight and UKP250 (excluding VAT) value per package so larger orders are sent in multiple packages, or via courier service - which is obviously more expensive. There is also more administrative work at our end. As a rough guide take carriage as UKP15 per main item and deduct 10% off the VAT inclusive prices of the products you order (ie instead of dividing by 1.175).
All non-UK orders are despatched on net cleared funds. Credit/Debit card purchases must be authorised in writing (by post or fax), have full card details including name on the card and expiry date, the card's registered address (which must also be the delivery address) and a signature to authorise the transaction/confirm the accuracy of the details.
Note that UK clearing banks charge on average UKP17.50 to clear a direct bank transfer, or to clear a cheque which IS made out in UKP from outside the UK where the cheque is NOT drawn on a UK branch of a UK clearing bank. This amount must therfore be added to the funds you transfer so that we receive the full purchase price. Funds can also take up to 2 months to clear if presented on a local currency (ie not UKP) cheque.
If you wish to use a wire transfer you MUST make sure that your bank specifies that it (ie you) are going to pay all clearance charges at both ends. This minimises the overall cost to you.
Credit card transactions are undoubtedly the easiest and quickest to use and administer. The credit card clearing companies use the money market exchange rates on day of the transaction (not the tourist rates) and dont charge for conversion so it often works out to be the cheapest form of payment overall.
You can always send UK currency using Swiftair International Registered post - it takes 3-5 days and is insured up to UKP500 for (UK prices) UKP3.80 or to UKP2200 for UKP4.50 over the regular airmail costs (around UKP2.00). However please do check the insurance arrangements with your own post office before sending cash.
As a guide the current exchange rates are currently approximately:
- 1UKP=1.6 USD
- 1UKP=2.4 CND
- 1UKP=9.3 FFr
- 1UKP=2.8 DEM
- 1UKP=2.7 AUSD
- 1UKP=3.1 NZD
